In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. Access mail & packages online 24/7. If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Sign up for our app and find the answers to all of these questions and more! If you dont agree with the decision after eBay has stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. But just who are these agents in the first place? For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter + Power Cable | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Power Adapters/Chargers | eBay! Receive notifications for tracking updates. So im left scratching my head with no option but . Car & Truck Safety & Security Accessories, Appeal eBay's decision about a return or missing item for buyers, If your order arrives after you've reported it, Keep the item and arrange to reimburse the seller. Read more below. ago The buyer writes me the same thing: "USPS stated the shipping label on my order was Indianapolis Indiana. I'm pretty sure you must have used it as that is what is showing up. For better or worse, USPS can deliver to agents without checking with you first. If you're getting a refund, it will go back to your original payment . document.write ("