Please write us a message using our contact form below. You have to mail the product to the address provided below. ;), Lol I'd even leave the point at the spine for potato eyes and such lol. I wonder, if I ever gonna see my money back. ZWILLING J.A. Henckels Reviews | Read Customer Service Reviews of Our HR team will get in touch with you once they examined your documents. Try to greet customers with a smile and always be courteous and respectful. Got a reply on June 1. Whether you are a job seeker, an analyst, a consumer or a customer and you could not find the information you were looking for, or you have specific questions, please feel free to reach out to us. To avoid additional charges, please double check your addresses and make sure the recipient knows the package is coming. Nonstick pans tend to be the least durable, though Zwilling does an excellent job at making pans that outperform other non-sticks on the market. . A week later I received a package - a spoon rest.I immediately advised them of their error, they said to send it back and when they received it they would send the pan.Every month I would exchange an email with Customer Service who would claim that they had processed the order and it would be sent within 10 days.In early December 2022 I told them to send it or issue a refund (the third time I did so). Alternatively, you can find a selection of the brands cookware at Amazon, Bed, Bath & Beyond, and many other retailers. Why should I waste my money and time because theyre technical issues! According to the Zwilling warranty, many Zwilling products are sold by authorized sellers who are legitimate sellers. ZERO STAR - Worst customer service ever. Error! I've been dealing with return/refund for almost 3 months now and it starting to feel like it's their common practice not to provide any service or refund, not to mention rudeness and unprofessionalism I've experienced during these calls. For more information visit our career FAQs. L Stainless Steel Knife 1 Pc. This is always a safe choice. FRI: 9AM-2:30 PM EST. Henckels, LLC Cutlery View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Then the orders started getting cancelled due to the lack of inventory, which leaves me really really disappointed and wonder if they over sold items or putting unavailable items up for sale to start with. After two weeks of waiting for what I purchased, I first wrote an email and no response. Contact Us within 5 days. I contact Zwilling customer service, and they provide me with a return label to send them the frother back to get my refund. By clicking Sign Up, you are agreeing to our. You'll be able to trim even the toughest toenails with ease. Cookware Purchase Returns Online if, within 60 days of your purchase, you are not completely satisfied with your purchase, please return the item for a refund. The exclusive, stay cool handles are designed for easy maneuvering with oven mitts and the dripless pouring rims help prevent kitchen spills.The ZWILLING Spirit ceramic nonstick coating . Customer Service If you have any questions or need help with your account, you may contact us to assist you. But not what you would expect from 100 knives! They said I could send it back and they would send a replacement. It is always recommended to buy all your Zwilling products only from authorized sellers. "Building on a ZWILLING favourite, the ZWILLING Pro Blonde Collection features the same contoured bolster and laser-cut blade as the popular ZWILLING Pro series but also incorporates an updated holm oak wood handle for an elegant, contemporary design. Never going to buy from them again! Care tips from professionals. https://www.zwilling.com/us/warranty.html, Follow this page.
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