It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. I called Dish to confirm this and they said they have no record of a debt. Can I get some insider knowledge or feedback? Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. It's the only way to shut them down. If everyone got a successful deletion after missing a payment for any reason. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. It was founded in 1950 and currently has about 2,300 employees across 12 offices. If it is their collection dept., did you try to get them to recall the debt? I got a letter stating I owed monies to Sprint. Advertisers above have met our - Make the payment with them through chat. Unfortunately, you cannot get your account number online at this time. If so, what's the best way to have them do this? Sprint Trainer at Convergent Outsourcing . For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I have been receiving calls periodically, have not answered these calls. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. We're available to help by phone at 1-800-444-8485 or online through our contact form. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. They told me to contact their collections people. They should be able to see whether there was or not and whether you need to deal with sprint. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Estimated amount consumers saved since 1997: $15,590,010,907.