A customer can easily order the food and has it delivered and enjoy it before getting a full refund via Just Eat. See your options. The restaurant has 30 days to contest the refund and demonstrate that the request was legitimate. Just Eat automatically grants refunds to customers who request them. By: Sue Gonzalez 05/14/15. Knight Cash is one of the - medicalundfit.de Note that refunds on Just Eat generally take a few days to be sent back to your bank account, PayPal, or even to your account credentials as long as your request was successful. I require a refund and compensation. I am struggling to get a refund for a takeaway. What are my rights? It is the parent company of food delivery brands including Takeaway.com, Lieferando, Thuisbezorgd.nl, Pyszne.pl, 10bis in Israel, and those acquired from Just Eat. It's as easy as that. Had a weird sauce on it, It was so bad I had to throw it away as was un edible.. He said: The reason we started this group is that Just Eat has changed their policy regarding refund to customers without informing their partners. You might be eligible for a full or partial refund if you paid for your order online. Regards Raakhee and Ervin, My mum ( aged 72 ) has been charged HUNDREDS of pounds on orders she never orderedsometimes 300 per daythis is rediculous& I will be phoning policefirst I want ANYONE from just eat to contact me on [protected]. So therefore the food has lost on delivery. However, keep in mind that the only option to seek a refund is to contact the restaurant where you placed your order based on Just Eat's terms and conditions. How much did Katy Perry get paid for Menulog? Register Now! 164. The customer should never suffer from this, it is not fair after they paid money and still have to staved by their mistake. In addition, you can tip all food delivery drivers in cash regardless of whether the delivery service accepts cash or not. The strawberry itself measures approx just under 1 in' Each Etsy seller helps contribute to a global When I got to speak to an actual person on the messenger feature, Just Eat sent me on a wild goose chase with the restaurant and refused my request to refund the full amount, only offering partial account credit because of 'policy'.