Although you will submit your Reservation on a Volkswagen website, you will provide your payment information for the Reservation Fee directly to Volkswagen Payments and the acquiring bank which will hold your funds until they are sent to your chosen Dealer. We wish you all the best in your new home. Many thanks, Wain Homes. Requests for refunds can be initiated online anytime prior to your purchase of the Vehicle by logging into myVW or by chatting with Volkswagen Customer CARE. Date of experience: 26 January 2023 Share Before posting your question please check to see that it has not already been asked. Get in touch in the way that suits you and well promptly answer your questions and queries. They can be as low as $0.25 per cover (or diner). At Volkswagen of America, Inc., an operating division of Volkswagen Group of America, Inc. (VW, At Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. ("VWoA"), is excited to offer you an opportunity to configure and reserve a Volkswagen vehicle (Vehicle) from an authorized, participating Volkswagen dealer (Dealer). We take all feedback we receive seriously and would like the opportunity to look into this further. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Appalling workmanship, much only shows up after occupation e.g. As always you can unsubscribe at any time. All jobs assigned to him have now been completed without a need for further visits! Thankyou for all your help and support. We hope to hear from you soon. Verification can help ensure real people write reviews about real companies. These sort of issues we first saw are the sort of ones that should have been sorted before we moved in and shouldnt have to see it. A Reservation or Order is non-transferable to any person or entity. They blame the delay is due to Council, the council say its Wainhomes. All the best, Wain Homes. The site management is run exceptionally well, all snagging was promptly dealt with and the overall build was of very high quality. written by I highly doubt Id buy a new build Wainhomes house in future for this reason alone! A few weeks ago the fifth came in said he wasnt like the others and would get it all sorted, promised everything would be sorted and then we got an email later from customer service saying they were currently too busy to sort problems. Were still here even after you pick up your keys. Home is lovely but after care is appaling ! We take all feedback we receive seriously and would like the opportunity to look into this further. Just respond to this email, written by They just took this as breathing room to do absolutely nothing. No one from wain homes has even tried to contact us and have tried also Cornwall housing many times as well and not even a phone call/ email . We would really appreciate our road being finished - but nobody will own up!!! If you request a refund after placing an Order, your Order will be cancelled and the full $100.00 Reservation Fee and full $400.00 Vehicle Deposit will be credited back to the credit card on file within 10 business days; in this instance, your refund will show up as two separate credits/refunds. Thanks Shaun and Martin for all the support. The issues weve had may seem minor but it means in some rooms we arent able to make it the way we want to. To complete the Reservation Process, you will then be required to complete your Order. All the best, Wain Homes. We wish you all the best in your new home. You can move without selling first because well be your cash buyer. Adas155 Were proud to do things in a considered way thats right for everyone. There's patches where the tape is coming away, massive shrinkage gaps, spots that have barely seen paint.All been flagged up, all promised to be resolved, nothing actually done.